Chumba Casino Complaints
Chumba Casino is fun to play. Chumba Casino is fun to play. Verification process takes awhile to complete, but once it done redeem your winning didn't take long. They have excellent customer service teams. Overall it's excellent. The reason I am giving 4 stars is because sometime it takes 3-4 days to hear back from customer service.
Detailed reviews and ratings of Chumba Casino. 💯 All reviews were written by real casino players. Check out our casino games, bonus codes, latest complaints, new promotions and excellent customer service of Chumba Casino. 💰 Look for trusted online casinos at CasinoRating.com. Initial Chumba Casino / VGW Holdings complaints should be directed to their team directly. You can find contact details for Chumba Casino / VGW Holdings above. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Chumba Casino is a great online Casino Chumba Casino is a great online Casino. Great games and awesome payouts. Easy setup and the money you win comes very quickly. I recommend this online Casino over all the others. The reviews & complaints posted about Chumba Casino / VGW Holdings was submitted by a member or guest on this website. Any and all opinions and information are published as is. Any and all opinions and information are published as is.
Yes, Chumba casino is legit. It is not a scam because they have been online and paying its players without a problem.
Lately, there has been a lot of hype about social casinos and social gambling and since Chumba Casino is a social casino, I just thought to shed some light on what the terms “Social Gambling” and “Social Casino” means. Basically, social gambling just means gambling on social media and that’s how simple it gets.
This Chumba casino review will examine the site to provide you with answers to all your questions.
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In recent times, a lot of gambling operatives have started launching social media games on social media platforms like Facebook, Bebo, MySpace and even Google plus so that they can reach more people who would like to play. All of these social media gambling applications were free up until Zynga launched a poker game where players could play with real money and also win real money.
Social Casinos allow their players to play for free using their web browser and you get to play from anywhere you choose to. They have no location restrictions except those casinos that require real money because those ones are bound by the gambling and gaming regulations of the countries of their potential players. You can either play social games alone, with your friends on social media or total strangers.
The gambling operatives of these social media games or social casinos make their own money by offering their player’s in-game purchases and benefits which would have to be bought using real cash or Facebook credits.
Examples of big brands that are actively into social gambling are Slotomania, Double Down Casino, Zynga and Big Fish Casino and most of the games they offer include Slots, Poker, Blackjack and also Bingo. So, now that you have seen why social casinos and social gambling are becoming a big deal, let us talk about Chumba Casino in detail.
What Is Chumba Casino?
Like I mentioned earlier, Chumba Casino is a social casino that allows players to enjoy real gambling with their friends on social media for free. They also have an option for their players to play for real cash prizes. This is what makes the casino unique as you can play for real cash and also virtual currency if you don’t want to invest any cash of your own. Either way, you get to have a lot of fun.
Chumba Casino also allows players from the United States to play on their site or application and win real cash legally without breaking the law. You should know that only players that reside in the United States are allowed to convert their Sweeps to real cash currency and all players must be older than 17 years of age to be able to register and start playing on the site.
Is Chumba Casino Legit?
Chumba casino is legit. It is not a scam. I think it is pretty obvious that this casino is a very legit one owing to the number of positive reviews one can find about this casino scattered all over the internet. The United States players are especially happy with this one because it allows them to gamble and earn real cash which is sort of a very rare feature now. The use of PayPal for their withdrawals is even a more exciting feature. So, in my own opinion as always, this casino is a legit one and if it ever becomes a scam, I’d be the first to let you know.
How Does Chumba Casino Works
Chumba Casino operates on a Sweepstakes based system and I will explain that system in a short while. You know how it is that the conventional normal casino allows their members to make their real money deposits in the casino by using their credit cards or other payment processors or e-wallets then when the payment is confirmed, they now credit the account of the player with equivalent funds which the player can now use to play and place wagers?
Chumba Casino does not work like that. At Chumba Casino, players do not get to make standard deposits instead of Chumba Casino sells virtual Gold Coins in the casino that you could use as money in the casino to place bets and play games. It is important to note that none of these coins can be redeemed for real cash and they also cannot be wagered or placed as bets in the hopes of winning real cash.
Chumba Casino also gives its new players a particular number of Sweeps cash for free. It is this Sweeps cash that you can use to place bets that could earn you more sweeps cash which you can eventually convert to real cash. The conversion rate for Sweeps cash to Dollar is 100 sweeps cash to one dollar.
To register an account with Chumba Casino, all you need to do is visit their website and fill in the registration form found on their front page. Now, you can either do that or log in with your Facebook account so that you can also play the version of the game that is on the Facebook application. Using both registration methods, you will be expected to provide your resident address and this is to confirm if you are a Canadian or United States resident because like I said earlier, only those ones get to convert their sweeps to real dollars.
After your registration, you will need to verify your account by clicking on the confirmation link sent you your email address. Immediately you verify your account, you will be redirected to your own game dashboard or casino where you will see your welcome bonus of both gold coins and sweeps cash.
Like I have said a lot of times in this article, you can either access the casino lobby of this casino through their website or through the Chumba Casino Play app on Facebook. They do not have a mobile application so if you are a mobile user, you can visit their website or use your browser to access the Facebook app version of the casino. You should also know that even though the Facebook app proffers a more social experience since you get to play with your friends on Facebook, it has quite a few drawbacks when compared with the website version.
The first is the fact the casino takes a bot more time to load via the Facebook app as opposed to the website version which loads quite quickly. The Facebook app version also has a monthly cap on the amount of money you can use to purchase stuff which is $300. This means that you will not be awarded any free Sweeps Cash if you spend more than $300 for that month. The withdrawal limit is also very high for the Facebook application at $400 as opposed to the $100 withdrawal limit for the website version. The last drawback is that the Facebook app version does not have the progressive jackpot games that the website version has and that is really sad as you cannot win jackpots on the Facebook app version.
So from the above-listed drawbacks, I would advise that unless you really really really want to use the Facebook app version, you should use the website version as this would give you better gaming and earning experience.
Features of Chumba Casino
- You can play for fun for free
- You can also play for real cash currency if you choose.
- Availability of various bonuses.
- Vast library of slot games for slot lovers.
- Get $2 sweeps cash for free when you sign up and an extra $10 when you make your first deposit.
- Amazing and professional support system.
Games at Chumba Casino
Chumba has an excellent range of game titles and as at May 2018, they had a total of about 35 games, most of which were slot games. Examples of these slot games include Lucky Charms, Nerfertiti’s Gold, Big Boss, Golden Wish, Pharoah’s Return and Monster Spins.
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They also have two progressive jackpot games being Diskmoon Faire Jackpot which at this time has a $5000 jackpot and The Big Goreela which at this time has a $36,000 jackpot. Other jackpots that they have, have a range of $20 to $500 which is still okay.
Chumba Casino also features the availability of one table game is Blackjack. The way the game pays is 3 to 2 and any dealer must be able to stand on all 17s. they also have insurance available that pays 2 to 1. The minimum bet in any blackjack game is 5000 Gold Coins and one Sweeps cash. They don’t have other table games like Roulette or Craps.
The only video poker game that is available on this site is Jacks or Better and the game is always set up with a 7/5 paytable that pays 800 on a Royal Flush, 50 on a Straight Flush, 7 on a Full House and 5 on a Flush.
Bonuses and Promotions
Every new player with a newly registered account in this casino gets a welcome bonus of 2,000,000 Gold coins and 200 Sweeps cash which is actually $2 in real life. This welcome bonus can be used to place bets and also play games without having to adhere to any wagering requirement placed on them as there are no wagering requirements. The way this casino combats early withdrawals is by the minimum withdrawal threshold terms they use.
All newbies also get a greeted with a one-time offer to buy 900,000 more Gold Coins at a discount rate of 50% at $5. This offer also includes $10 worth of Sweeps Cash which is about 1000 Sweeps Cash. So, if you accept this offer, you get to have a total of 2.9 million Gold Coins to play with and also 1200 Sweeps Cash.
Subsequently, players can now purchase 900,000 Gold Coins plus 1000 free Sweeps Cash for $10. If you don’t want to play for real cash in the course of using this casino, then you can buy the Gold Coin only Package which costs $5 for 2.5 million Gold Coins.
Sometimes, Chumba Casino – the Facebook app version – hosts Facebook competitions where they expect their players to come up with the right answers to certain trivia questions. The winners of the competition get to win free Sweeps cash when they get the answers right but the catch here is that the winners are chosen at random hence there is no guarantee that you might get picked.
Deposit and Withdrawal Methods
When using your browser to play in the casino via their website, to make payments or deposits, you would have to use PayPal. They do not support the use of any other payment processor.
So, when you want to make deposits to buy stuff, all you need to do is click on the “Buy Now” button and you will be redirected to a page where you’ll need to fill in the required PayPal details. Immediately the payment is confirmed -which is usually confirmed in a matter of seconds – you will get your Gold coins and Sweeps Cash.
On the other hand, if you are playing the game through the Facebook application, you will be able to make your deposits via Facebook’s independent payment processor. It is imperative that you remember at all times that you have to be a resident of Canada or the United States of America to be able to convert your Sweeps Cash into real cash.
You should also remember the withdrawal limits for each platform, that of the website version being $100 in real cash and that of the Facebook app version being $400 in real cash.
Chumba Casino Complaints
All withdrawals are also processed via PayPal.
Reliability and Support
Chumba Casino Complaints Website
In the event of challenges and issues, the Chumba support team can be reached via email by sending a mail to support@chumbacasino.com or you could also submit a ticket via their support portal that is hosted by ZenDesk. Most tickets get responses in less than 24 hours.
Other ways to reach out to them include using their social media accounts and asking your questions there and also using their FAQ section to see the replies given to questions involving major popular issues.
Safety and Security Measures
Chumba is basically here for fun and responsible gaming so in terms of your private and personal information and data, they have a non-disclosure pact not to reveal any data of any of their players and all their data is protected with an SSL bit encryption technology.
Conclusion
I personally enjoyed writing this review about this casino because it is such a great platform to both have fun and earn some cash if you are lucky. I have listed out everything that you need to know about them and all that is left now is for you to visit their website and get registered and you will be well on your way to having fun.
Do you have experience with Chumba Casino? Good or bad, kindly use the comment section below to give us your brief Chumba Casino review.